General Terms and Conditions (GTC)
1. Scope and Applicability
1.1
These General Terms and Conditions (hereinafter “GTC”) apply to all contracts, services, and business relationships between Step V Studio, owner: Vasilii Gurev, Plittersdorf Rödereckring 83, 76437 Rastatt, Germany (“Step V Studio”, “we”, “us”) and our clients (“Client”, “you”), unless otherwise expressly agreed in writing.
These GTC apply exclusively to business clients (B2B) within the meaning of § 14 BGB, legal entities under public law, and special funds under public law. Contracts with consumers (B2C) are expressly excluded.
These General Terms and Conditions (hereinafter “GTC”) apply to all contracts, services, and business relationships between Step V Studio, owner: Vasilii Gurev, Plittersdorf Rödereckring 83, 76437 Rastatt, Germany (“Step V Studio”, “we”, “us”) and our clients (“Client”, “you”), unless otherwise expressly agreed in writing.
These GTC apply exclusively to business clients (B2B) within the meaning of § 14 BGB, legal entities under public law, and special funds under public law. Contracts with consumers (B2C) are expressly excluded.
1.2
Step V Studio provides services in the fields of 3D visualization, 3D animation, digital product rendering, photography and video production (including on-site and on-location shoots), marketing, campaign management, social media management, consulting (3D and marketing), web development, logo design, graphic design, and related creative and consulting services.
Step V Studio provides services in the fields of 3D visualization, 3D animation, digital product rendering, photography and video production (including on-site and on-location shoots), marketing, campaign management, social media management, consulting (3D and marketing), web development, logo design, graphic design, and related creative and consulting services.
1.3
These GTC apply to all present and future business relationships, regardless of whether the agreement is made electronically, in writing, or verbally.
These GTC apply to all present and future business relationships, regardless of whether the agreement is made electronically, in writing, or verbally.
1.4
Any terms and conditions of the Client that deviate from, conflict with, or supplement these GTC will not become part of the contract, even if known, unless Step V Studio expressly agrees to their validity in writing.
Any terms and conditions of the Client that deviate from, conflict with, or supplement these GTC will not become part of the contract, even if known, unless Step V Studio expressly agrees to their validity in writing.
1.5
These GTC apply to both business clients (B2B) and, where applicable, consumers (B2C) within the meaning of § 13 BGB (German Civil Code). Special provisions for consumers will be identified as such.
These GTC apply to both business clients (B2B) and, where applicable, consumers (B2C) within the meaning of § 13 BGB (German Civil Code). Special provisions for consumers will be identified as such.
1.6
For cross-border transactions, these GTC also apply, provided that mandatory consumer protection law of the Client’s country of residence does not prevail.
For cross-border transactions, these GTC also apply, provided that mandatory consumer protection law of the Client’s country of residence does not prevail.
2. Conclusion of Contract
2.1
All offers, quotations, and price lists provided by Step V Studio are non-binding and subject to change unless expressly designated as binding in writing.
All offers, quotations, and price lists provided by Step V Studio are non-binding and subject to change unless expressly designated as binding in writing.
If the Client provides a briefing orally or by phone, Step V Studio will prepare a written re-briefing summarizing the requirements. If the Client does not object in writing within three (3) working days of receipt, the re-briefing shall be deemed accepted and becomes part of the contract.
2.2
A contract between Step V Studio and the Client is concluded when one of the following occurs:
A contract between Step V Studio and the Client is concluded when one of the following occurs:
- (a) Step V Studio confirms the Client’s order in writing (including electronic form, e.g., email),
- (b) both parties sign a written agreement,
- (c) Step V Studio commences the provision of services following a clear assignment by the Client and the Client’s acceptance of these GTC,
- or (d) the Client accepts an offer or order via the Lexoffice Customer Center (e.g., by marking the offer as “accepted” in the Lexoffice system or otherwise confirming acceptance through the Lexoffice platform).
2.3
The scope of services, deliverables, timelines, and fees are specified in the individual contract, project confirmation, or written offer. Any amendments or additions require written confirmation by Step V Studio.
The scope of services, deliverables, timelines, and fees are specified in the individual contract, project confirmation, or written offer. Any amendments or additions require written confirmation by Step V Studio.
2.4
Briefings, project outlines, and specifications provided by the Client form the basis for the contract. The Client is responsible for ensuring that all information provided is accurate and complete. Step V Studio is not liable for delays or additional costs resulting from incomplete, incorrect, or late information or materials supplied by the Client.
Briefings, project outlines, and specifications provided by the Client form the basis for the contract. The Client is responsible for ensuring that all information provided is accurate and complete. Step V Studio is not liable for delays or additional costs resulting from incomplete, incorrect, or late information or materials supplied by the Client.
2.5
Step V Studio reserves the right to refuse orders at its own discretion, especially if the content violates legal or ethical standards.
Step V Studio reserves the right to refuse orders at its own discretion, especially if the content violates legal or ethical standards.
3. Scope of Services
3.1
The nature, scope, and content of the services to be provided by Step V Studio are determined by the individual contract, written offer, project confirmation, or service description. Supplementary agreements and changes require written confirmation by Step V Studio.
The nature, scope, and content of the services to be provided by Step V Studio are determined by the individual contract, written offer, project confirmation, or service description. Supplementary agreements and changes require written confirmation by Step V Studio.
3.2
Step V Studio offers, among others, the following services:
Step V Studio offers, among others, the following services:
- 3D visualization and animation
- Digital product rendering
- Photography and video production (including on-site and on-location shoots)
- Marketing and campaign management
- Social media management
- Consulting (3D and marketing)
- Web development
- Logo design and graphic design
- Other creative and consulting services as agreed individually
3.3
Unless otherwise agreed in writing, Step V Studio is entitled to determine the manner of service provision, including the use of subcontractors, freelancers, or partner agencies. Step V Studio remains responsible for the proper fulfillment of contractual obligations.
Unless otherwise agreed in writing, Step V Studio is entitled to determine the manner of service provision, including the use of subcontractors, freelancers, or partner agencies. Step V Studio remains responsible for the proper fulfillment of contractual obligations.
3.4
Requests for changes or additions to the agreed scope of services must be made in writing. Step V Studio will review the feasibility and, if applicable, submit a new offer for the additional or modified services. Unless otherwise agreed, additional services will be charged at the current rates of Step V Studio.
Requests for changes or additions to the agreed scope of services must be made in writing. Step V Studio will review the feasibility and, if applicable, submit a new offer for the additional or modified services. Unless otherwise agreed, additional services will be charged at the current rates of Step V Studio.
3.5
Partial deliveries and partial services are permitted, provided they are reasonable for the Client.
Partial deliveries and partial services are permitted, provided they are reasonable for the Client.
3.6
Step V Studio is entitled to use suitable third parties (e.g., freelancers, partner agencies, service providers) for the performance of services, provided that this does not result in any disadvantages for the Client.
Step V Studio is entitled to use suitable third parties (e.g., freelancers, partner agencies, service providers) for the performance of services, provided that this does not result in any disadvantages for the Client.
4. Client Obligations, Cooperation & Materials
4.1
The Client shall provide Step V Studio with all information, materials, data, access, and approvals required for the proper and timely fulfillment of the agreed services, free of charge and in a timely manner. This includes, but is not limited to, product information, design assets, logos, texts, images, access to locations (for on-site shoots), and any other resources necessary for the project.
The Client shall provide Step V Studio with all information, materials, data, access, and approvals required for the proper and timely fulfillment of the agreed services, free of charge and in a timely manner. This includes, but is not limited to, product information, design assets, logos, texts, images, access to locations (for on-site shoots), and any other resources necessary for the project.
4.2
The Client is responsible for ensuring that all materials and information provided are correct, complete, and free from third-party rights or legal defects. The Client shall indemnify Step V Studio from any claims by third parties arising from the infringement of such rights.
The Client is responsible for ensuring that all materials and information provided are correct, complete, and free from third-party rights or legal defects. The Client shall indemnify Step V Studio from any claims by third parties arising from the infringement of such rights.
4.3
If the Client fails to fulfill their obligations to cooperate, provide materials, or approve deliverables on time, agreed deadlines may be postponed accordingly. Step V Studio is entitled to charge any additional costs or damages resulting from such delays.
If the Client fails to fulfill their obligations to cooperate, provide materials, or approve deliverables on time, agreed deadlines may be postponed accordingly. Step V Studio is entitled to charge any additional costs or damages resulting from such delays.
4.4
If, due to a lack of cooperation or provision of required information/materials by the Client, Step V Studio is unable to perform the agreed services, Step V Studio remains entitled to claim the agreed remuneration, minus any expenses saved.
If, due to a lack of cooperation or provision of required information/materials by the Client, Step V Studio is unable to perform the agreed services, Step V Studio remains entitled to claim the agreed remuneration, minus any expenses saved.
4.5
The Client is obliged to check all drafts, intermediate results, and final deliverables for correctness and completeness within the agreed review periods. Approval shall be deemed granted if the Client does not object in writing within a reasonable period, usually five (5) working days after delivery.
The Client is obliged to check all drafts, intermediate results, and final deliverables for correctness and completeness within the agreed review periods. Approval shall be deemed granted if the Client does not object in writing within a reasonable period, usually five (5) working days after delivery.
4.6
If additional work, delays, or costs arise due to incomplete, incorrect, or unsuitable information, materials, or data provided by the Client, Step V Studio is entitled to charge the additional effort at the current hourly rates. In particular, if 3D production is based on CAD or other data provided by the Client, the Client is responsible for ensuring that such data is complete, accurate, and properly organized. Any additional effort or delays resulting from the need to correct, supplement, or reorganize such data shall be borne by the Client.
If additional work, delays, or costs arise due to incomplete, incorrect, or unsuitable information, materials, or data provided by the Client, Step V Studio is entitled to charge the additional effort at the current hourly rates. In particular, if 3D production is based on CAD or other data provided by the Client, the Client is responsible for ensuring that such data is complete, accurate, and properly organized. Any additional effort or delays resulting from the need to correct, supplement, or reorganize such data shall be borne by the Client.
4.7
The Client is solely responsible for paying any GEMA fees or other third-party license fees arising from the use, duplication, or publication of music, sound, or other content subject to copyright or licensing requirements. Step V Studio will fulfill any statutory notification obligations (e.g., to GEMA) as required by law.
The Client is solely responsible for paying any GEMA fees or other third-party license fees arising from the use, duplication, or publication of music, sound, or other content subject to copyright or licensing requirements. Step V Studio will fulfill any statutory notification obligations (e.g., to GEMA) as required by law.
4.8 Return of Provided Materials
If the Client delivers physical products, samples, or other tangible items to Step V Studio for the purpose of providing services, these will only be returned to the Client upon explicit written request and at the Client’s expense.
If the Client delivers physical products, samples, or other tangible items to Step V Studio for the purpose of providing services, these will only be returned to the Client upon explicit written request and at the Client’s expense.
5. Deadlines, Delivery & Acceptance
5.1
Agreed deadlines and delivery dates are only binding if they have been expressly confirmed in writing by Step V Studio. If no binding deadlines have been agreed, deliveries and services will be provided within a reasonable period.
Agreed deadlines and delivery dates are only binding if they have been expressly confirmed in writing by Step V Studio. If no binding deadlines have been agreed, deliveries and services will be provided within a reasonable period.
In the event of cancellation or premature termination of the project by the Client, Step V Studio is under no obligation to deliver any interim or partial results or work-in-progress created up to that point, unless otherwise expressly agreed in writing.
5.2
Deadlines shall be extended appropriately in the event of force majeure, unforeseen events beyond the control of Step V Studio (e.g., strikes, natural disasters, illness, pandemics, failure of suppliers, or technical malfunctions), or delays caused by the Client (e.g., late provision of materials, lack of approvals, or changes to the project scope).
Deadlines shall be extended appropriately in the event of force majeure, unforeseen events beyond the control of Step V Studio (e.g., strikes, natural disasters, illness, pandemics, failure of suppliers, or technical malfunctions), or delays caused by the Client (e.g., late provision of materials, lack of approvals, or changes to the project scope).
5.3
Delivery is deemed to have taken place when the deliverables are made available to the Client in the agreed format (e.g., via download link, email, data carrier, or physical delivery) or, in the case of on-site services, upon completion of the agreed work.
Delivery is deemed to have taken place when the deliverables are made available to the Client in the agreed format (e.g., via download link, email, data carrier, or physical delivery) or, in the case of on-site services, upon completion of the agreed work.
5.4
The Client is obliged to review the delivered work for defects and compliance with the contract immediately upon receipt and to notify Step V Studio of any defects or deviations in writing without undue delay, but no later than five (5) working days after delivery. If no objection is made within this period, the delivered work shall be deemed accepted.
The Client is obliged to review the delivered work for defects and compliance with the contract immediately upon receipt and to notify Step V Studio of any defects or deviations in writing without undue delay, but no later than five (5) working days after delivery. If no objection is made within this period, the delivered work shall be deemed accepted.
5.5
If the Client does not provide written feedback, approval, or objections regarding drafts, intermediate results, or final deliverables within five (5) working days after delivery, the respective deliverable shall be deemed accepted and approved for invoicing. The same applies if the Client fails to respond within three (3) weeks after completion of the project.
If the Client does not provide written feedback, approval, or objections regarding drafts, intermediate results, or final deliverables within five (5) working days after delivery, the respective deliverable shall be deemed accepted and approved for invoicing. The same applies if the Client fails to respond within three (3) weeks after completion of the project.
5.6
If the Client cancels a confirmed production date or fails to accept the deliverables within four (4) weeks of the scheduled production date or agreed delivery period, Step V Studio reserves the right to charge a cancellation fee of up to eighty-five percent (85%) of the agreed project fee. In the case of partial acceptance of multiple ordered deliverables, Step V Studio is entitled to reclaim any volume discounts previously granted on accepted deliverables.
If the Client cancels a confirmed production date or fails to accept the deliverables within four (4) weeks of the scheduled production date or agreed delivery period, Step V Studio reserves the right to charge a cancellation fee of up to eighty-five percent (85%) of the agreed project fee. In the case of partial acceptance of multiple ordered deliverables, Step V Studio is entitled to reclaim any volume discounts previously granted on accepted deliverables.
5.7
Partial deliveries and partial acceptances are permitted, provided they are reasonable for the Client.
Partial deliveries and partial acceptances are permitted, provided they are reasonable for the Client.
5.8
Step V Studio is entitled to use suitable third parties (e.g., freelancers, partner agencies, service providers) for the performance of services, provided that this does not result in any disadvantages for the Client.
Step V Studio is entitled to use suitable third parties (e.g., freelancers, partner agencies, service providers) for the performance of services, provided that this does not result in any disadvantages for the Client.
6. Fees, Payment Terms & Invoicing
6.1
All fees and prices are net amounts in euros (EUR) unless otherwise stated and are subject to the applicable value-added tax (VAT), if required by law.
All fees and prices are net amounts in euros (EUR) unless otherwise stated and are subject to the applicable value-added tax (VAT), if required by law.
6.2
The agreed remuneration, project fee, or hourly/daily rates are specified in the individual contract, written offer, or project confirmation. Additional services, changes, or extensions requested by the Client will be charged at the current rates of Step V Studio, unless otherwise agreed in writing.
The agreed remuneration, project fee, or hourly/daily rates are specified in the individual contract, written offer, or project confirmation. Additional services, changes, or extensions requested by the Client will be charged at the current rates of Step V Studio, unless otherwise agreed in writing.
6.3
Unless otherwise agreed in writing, the following payment terms apply:
Unless otherwise agreed in writing, the following payment terms apply:
- (a) For project-based services: payment shall be made in monthly installments, each due at the end of the respective calendar month, unless otherwise agreed. The amount and schedule of the installments will be specified in the contract, offer, or project confirmation.
- (b) For ongoing services (e.g., social media management, consulting): invoices are issued monthly, payable at the end of each month, unless otherwise agreed.
6.4
Invoices are issued electronically via email or the Lexoffice Customer Center, unless otherwise agreed. The Client agrees to receive electronic invoices.
Invoices are issued electronically via email or the Lexoffice Customer Center, unless otherwise agreed. The Client agrees to receive electronic invoices.
6.5
Travel expenses, accommodation, and other out-of-pocket expenses incurred in connection with on-site or on-location services will be invoiced separately, provided they have been agreed in advance or are necessary for the performance of the contract.
Travel expenses, accommodation, and other out-of-pocket expenses incurred in connection with on-site or on-location services will be invoiced separately, provided they have been agreed in advance or are necessary for the performance of the contract.
6.6
If the Client defaults on payment, Step V Studio is entitled to charge statutory default interest at the rate applicable under § 288 BGB (currently 9 percentage points above the base rate for business clients, 5 percentage points for consumers) as well as a fixed reminder fee of €5.00 per reminder. Step V Studio is further entitled to suspend further services until all outstanding payments have been settled. The right to claim further damages remains unaffected.
If the Client defaults on payment, Step V Studio is entitled to charge statutory default interest at the rate applicable under § 288 BGB (currently 9 percentage points above the base rate for business clients, 5 percentage points for consumers) as well as a fixed reminder fee of €5.00 per reminder. Step V Studio is further entitled to suspend further services until all outstanding payments have been settled. The right to claim further damages remains unaffected.
6.7
The Client may only offset or withhold payments against claims that are undisputed or have been legally established.
The Client may only offset or withhold payments against claims that are undisputed or have been legally established.
6.8
The Client’s obligation to pay the agreed fees remains unaffected by subjective opinions, personal taste, or individual preferences regarding the delivered work, provided that the services have been rendered in accordance with the contract and professional standards. Dissatisfaction based solely on subjective impressions does not entitle the Client to withhold, reduce, or refuse payment.
The Client’s obligation to pay the agreed fees remains unaffected by subjective opinions, personal taste, or individual preferences regarding the delivered work, provided that the services have been rendered in accordance with the contract and professional standards. Dissatisfaction based solely on subjective impressions does not entitle the Client to withhold, reduce, or refuse payment.
6.9
Step V Studio expressly reserves the right to take legal action and/or engage debt collection agencies in the event of payment default or non-payment. All resulting costs and fees shall be borne by the Client, unless the Client is not responsible for the default.
Step V Studio expressly reserves the right to take legal action and/or engage debt collection agencies in the event of payment default or non-payment. All resulting costs and fees shall be borne by the Client, unless the Client is not responsible for the default.
6.10
Unless otherwise expressly agreed in writing, all advance payments, deposits, and payments made by the Client are non-refundable, even in the event of termination or cancellation of the project by the Client. This applies regardless of the reason for termination, unless Step V Studio is responsible for a material breach of contract.
Unless otherwise expressly agreed in writing, all advance payments, deposits, and payments made by the Client are non-refundable, even in the event of termination or cancellation of the project by the Client. This applies regardless of the reason for termination, unless Step V Studio is responsible for a material breach of contract.
6.11
Payments already made for services rendered, work performed, or project phases completed are also non-refundable. The Client is not entitled to a refund of payments for deliverables or services that have already been provided, started, or prepared, unless otherwise required by mandatory law.
6.12
If, for reasons beyond the control of Step V Studio (e.g., increases in material, labor, or third-party costs, or changes in statutory taxes or levies), the actual costs of providing the agreed services increase by more than five percent (5%) after conclusion of the contract and prior to completion of the project, Step V Studio is entitled to adjust the agreed prices accordingly. Step V Studio will inform the Client of such adjustments in writing. If the Client does not agree to the price adjustment, both parties are entitled to terminate the contract for good cause; in this case, Step V Studio is entitled to remuneration for all services rendered up to the date of termination.
If, for reasons beyond the control of Step V Studio (e.g., increases in material, labor, or third-party costs, or changes in statutory taxes or levies), the actual costs of providing the agreed services increase by more than five percent (5%) after conclusion of the contract and prior to completion of the project, Step V Studio is entitled to adjust the agreed prices accordingly. Step V Studio will inform the Client of such adjustments in writing. If the Client does not agree to the price adjustment, both parties are entitled to terminate the contract for good cause; in this case, Step V Studio is entitled to remuneration for all services rendered up to the date of termination.
7. Intellectual Property & Rights of Use
7.1
All intellectual property rights, including copyrights, design rights, trademarks, and all other rights in concepts, drafts, preliminary work, source files, raw data, and final deliverables created by Step V Studio remain the property of Step V Studio until full payment of all agreed fees has been received.
All intellectual property rights, including copyrights, design rights, trademarks, and all other rights in concepts, drafts, preliminary work, source files, raw data, and final deliverables created by Step V Studio remain the property of Step V Studio until full payment of all agreed fees has been received.
7.2
Unless otherwise expressly agreed in writing, Step V Studio grants the Client, upon full payment of all agreed fees, a non-exclusive, non-transferable right to use the final deliverables for the agreed purpose, for a period of one (1) year from the date of contract conclusion. Any further use, extension of the license period, or expansion to additional platforms, channels, or territories requires a separate written agreement and may be subject to additional license fees.
Unless otherwise expressly agreed in writing, Step V Studio grants the Client, upon full payment of all agreed fees, a non-exclusive, non-transferable right to use the final deliverables for the agreed purpose, for a period of one (1) year from the date of contract conclusion. Any further use, extension of the license period, or expansion to additional platforms, channels, or territories requires a separate written agreement and may be subject to additional license fees.
7.3
Unless otherwise agreed, the granted rights of use are limited to one (1) specified social media account or platform (e.g., YouTube, Meta [Facebook & Instagram], TikTok), as defined in the contract or offer. Use on additional channels, accounts, or for other purposes is only permitted with the prior written consent of Step V Studio and may be subject to additional fees.
Unless otherwise agreed, the granted rights of use are limited to one (1) specified social media account or platform (e.g., YouTube, Meta [Facebook & Instagram], TikTok), as defined in the contract or offer. Use on additional channels, accounts, or for other purposes is only permitted with the prior written consent of Step V Studio and may be subject to additional fees.
7.4
All audio, music, voiceover, and sound design elements provided by Step V Studio are, unless otherwise agreed in writing, not included in the transfer of rights and remain the property of Step V Studio or the respective third-party licensor. The Client does not acquire any rights to such content unless a separate license is expressly agreed and the corresponding license fee is paid in advance (e.g., for stock music via Artlist). In such cases, the license period is one (1) year unless otherwise agreed.
All audio, music, voiceover, and sound design elements provided by Step V Studio are, unless otherwise agreed in writing, not included in the transfer of rights and remain the property of Step V Studio or the respective third-party licensor. The Client does not acquire any rights to such content unless a separate license is expressly agreed and the corresponding license fee is paid in advance (e.g., for stock music via Artlist). In such cases, the license period is one (1) year unless otherwise agreed.
7.5
Unless otherwise agreed in writing, the transfer of rights does not include the transfer of raw data, project files, source files, or editable originals (e.g., 3D models, PSD, AI, or video editing files). The Client is only entitled to receive the final deliverables in the agreed format.
Unless otherwise agreed in writing, the transfer of rights does not include the transfer of raw data, project files, source files, or editable originals (e.g., 3D models, PSD, AI, or video editing files). The Client is only entitled to receive the final deliverables in the agreed format.
7.6
Step V Studio retains the unrestricted right to use all works, deliverables, and project results (including drafts, final versions, images, videos, animations, graphics, and other content created for the Client) for self-promotion, portfolio, website, social media posts, blogs, case studies, competitions, awards, presentations, and other advertising or demonstration purposes, unless the Client expressly objects in writing for legitimate reasons (such as confidentiality agreements or embargoes). Such objection must be communicated in writing prior to project commencement or at the latest upon contract conclusion.
7.7
The Client is responsible for obtaining all necessary rights, licenses, and approvals for materials (e.g., images, fonts, music, logos, trademarks) provided by the Client. The Client shall indemnify Step V Studio from any claims by third parties arising from the use of such materials.
The Client is responsible for obtaining all necessary rights, licenses, and approvals for materials (e.g., images, fonts, music, logos, trademarks) provided by the Client. The Client shall indemnify Step V Studio from any claims by third parties arising from the use of such materials.
7.8
Any infringement of the agreed rights of use, especially unauthorized duplication, modification, or disclosure of deliverables, entitles Step V Studio to claim additional compensation in accordance with statutory provisions.
Any infringement of the agreed rights of use, especially unauthorized duplication, modification, or disclosure of deliverables, entitles Step V Studio to claim additional compensation in accordance with statutory provisions.
7.9
Unless otherwise agreed, the license fee for extending the usage period beyond one (1) year, or for expanding the scope of use (additional accounts, platforms, media, or territories), shall be 30% of the original project fee per additional year or per additional usage scope. Individual agreements may be made in writing.
Unless otherwise agreed, the license fee for extending the usage period beyond one (1) year, or for expanding the scope of use (additional accounts, platforms, media, or territories), shall be 30% of the original project fee per additional year or per additional usage scope. Individual agreements may be made in writing.
7.10
Unless otherwise expressly agreed in writing, Step V Studio reserves the right to use the Client’s name, logo, and trademark for reference and self-promotional purposes, including but not limited to display on the Step V Studio website, in portfolios, presentations, case studies, social media posts, award submissions, and other marketing or demonstration materials. The Client may object to such use for legitimate reasons by notifying Step V Studio in writing prior to project commencement or at the latest upon contract conclusion.
Unless otherwise expressly agreed in writing, Step V Studio reserves the right to use the Client’s name, logo, and trademark for reference and self-promotional purposes, including but not limited to display on the Step V Studio website, in portfolios, presentations, case studies, social media posts, award submissions, and other marketing or demonstration materials. The Client may object to such use for legitimate reasons by notifying Step V Studio in writing prior to project commencement or at the latest upon contract conclusion.
7.11
Unless otherwise expressly agreed in writing, all rights of use granted are limited to use within the territory of the Federal Republic of Germany. Any use outside this territory requires Step V Studio’s prior written consent and may be subject to additional fees.
7.12
All working files, 3D models, drafts, sketches, raw data, and other production materials created by Step V Studio in the course of the project remain the property of Step V Studio. Unless otherwise agreed, Step V Studio is not obligated to archive these materials beyond the completion of the project.
Unless the Client expressly requests further use or archiving in writing (subject to additional fees), Step V Studio will delete all such materials no later than fourteen (14) days after final acceptance of the project.
Any further processing, adaptation, or use of 3D models or other materials for future projects must be expressly agreed in advance and will be subject to additional remuneration.
Unless the Client expressly requests further use or archiving in writing (subject to additional fees), Step V Studio will delete all such materials no later than fourteen (14) days after final acceptance of the project.
Any further processing, adaptation, or use of 3D models or other materials for future projects must be expressly agreed in advance and will be subject to additional remuneration.
8. Warranties, Liability & Limitation of Liability
8.1
Step V Studio warrants that the services and deliverables will be provided with reasonable care and skill and in accordance with the agreed specifications. Minor deviations or immaterial defects that do not significantly affect the intended use shall not constitute grounds for warranty claims.
Step V Studio warrants that the services and deliverables will be provided with reasonable care and skill and in accordance with the agreed specifications. Minor deviations or immaterial defects that do not significantly affect the intended use shall not constitute grounds for warranty claims.
8.2
The Client must notify Step V Studio in writing of any obvious defects or deviations from the contract without undue delay, but no later than five (5) working days after delivery. Hidden defects must be reported in writing within five (5) working days of their discovery. Failure to provide timely notice shall exclude any warranty claims.
The Client must notify Step V Studio in writing of any obvious defects or deviations from the contract without undue delay, but no later than five (5) working days after delivery. Hidden defects must be reported in writing within five (5) working days of their discovery. Failure to provide timely notice shall exclude any warranty claims.
8.3
Step V Studio is not liable for defects, delays, or damages resulting from incomplete, incorrect, or late information, materials, or cooperation provided by the Client, or from third-party content supplied by the Client.
Step V Studio is not liable for defects, delays, or damages resulting from incomplete, incorrect, or late information, materials, or cooperation provided by the Client, or from third-party content supplied by the Client.
8.4
Any warranty claims shall be limited, at Step V Studio’s discretion, to rectification (remedy of the defect) or replacement delivery. If rectification or replacement fails, the Client may demand a reasonable reduction of the fee (reduction) or withdrawal from the contract.
Any warranty claims shall be limited, at Step V Studio’s discretion, to rectification (remedy of the defect) or replacement delivery. If rectification or replacement fails, the Client may demand a reasonable reduction of the fee (reduction) or withdrawal from the contract.
8.5
Step V Studio’s liability for damages, regardless of the legal basis (including delay, impossibility, breach of contract, tort), is limited to intent and gross negligence. In the event of slight negligence, Step V Studio is only liable for damages resulting from injury to life, body, or health, and for damages arising from the breach of essential contractual obligations (cardinal obligations). In such cases, liability is limited to the foreseeable, typically occurring damage.
Step V Studio’s liability for damages, regardless of the legal basis (including delay, impossibility, breach of contract, tort), is limited to intent and gross negligence. In the event of slight negligence, Step V Studio is only liable for damages resulting from injury to life, body, or health, and for damages arising from the breach of essential contractual obligations (cardinal obligations). In such cases, liability is limited to the foreseeable, typically occurring damage.
8.6
Liability for loss of data is limited to the typical recovery costs that would have occurred if the Client had made regular and adequate data backups.
Liability for loss of data is limited to the typical recovery costs that would have occurred if the Client had made regular and adequate data backups.
8.7
Step V Studio is not liable for the content, legality, or accuracy of materials, data, or information provided by the Client, nor for damages resulting from the use of third-party content (e.g., images, music, fonts, trademarks) supplied or requested by the Client.
Step V Studio is not liable for the content, legality, or accuracy of materials, data, or information provided by the Client, nor for damages resulting from the use of third-party content (e.g., images, music, fonts, trademarks) supplied or requested by the Client.
8.8
The above limitations of liability also apply in favor of Step V Studio’s legal representatives, employees, subcontractors, and agents.
The above limitations of liability also apply in favor of Step V Studio’s legal representatives, employees, subcontractors, and agents.
8.9
Mandatory statutory liability (e.g., under the German Product Liability Act) remains unaffected.
Mandatory statutory liability (e.g., under the German Product Liability Act) remains unaffected.
9. Confidentiality & Data Protection
9.1
Both parties undertake to treat as strictly confidential all business, technical, and commercial information, documents, data, and materials (“Confidential Information”) received from the other party in connection with the contract, regardless of whether such information is marked as confidential or is inherently confidential by nature. This obligation continues beyond the end of the contractual relationship.
Both parties undertake to treat as strictly confidential all business, technical, and commercial information, documents, data, and materials (“Confidential Information”) received from the other party in connection with the contract, regardless of whether such information is marked as confidential or is inherently confidential by nature. This obligation continues beyond the end of the contractual relationship.
The Client bears sole responsibility and risk for the legal admissibility of all advertising, marketing, and promotional measures implemented as part of the contract. Step V Studio will inform the Client of any legal concerns that become known during the project. If a legal review is deemed necessary, it will be at the Client’s expense.
9.2
Confidential Information may only be disclosed to third parties with the prior written consent of the disclosing party, unless disclosure is required by law, a court order, or an official directive.
Confidential Information may only be disclosed to third parties with the prior written consent of the disclosing party, unless disclosure is required by law, a court order, or an official directive.
9.3
The confidentiality obligation does not apply to information that:
The confidentiality obligation does not apply to information that:
- (a) was already lawfully known to the receiving party at the time of disclosure,
- (b) becomes publicly known through no fault of the receiving party,
- (c) is lawfully obtained from a third party without a confidentiality obligation, or
- (d) is developed independently by the receiving party without reference to the Confidential Information.
9.4
Step V Studio processes personal data of the Client exclusively in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and as described in the Step V Studio Privacy Policy. Details on data processing, rights of data subjects, and data security measures are set out in the Privacy Policy available on the Step V Studio website.
Step V Studio processes personal data of the Client exclusively in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and as described in the Step V Studio Privacy Policy. Details on data processing, rights of data subjects, and data security measures are set out in the Privacy Policy available on the Step V Studio website.
9.5
Both parties undertake to take appropriate technical and organizational measures to protect Confidential Information and personal data against unauthorized access, loss, misuse, or disclosure.
Both parties undertake to take appropriate technical and organizational measures to protect Confidential Information and personal data against unauthorized access, loss, misuse, or disclosure.
10. Term & Termination
10.1
The term and termination rights for each contract or service are specified in the individual agreement, project confirmation, or offer. For campaign services and similar long-term projects, a minimum contract term of one (1) year applies, unless otherwise agreed in writing. Ordinary termination by the Client before expiry of the minimum term is excluded.
The term and termination rights for each contract or service are specified in the individual agreement, project confirmation, or offer. For campaign services and similar long-term projects, a minimum contract term of one (1) year applies, unless otherwise agreed in writing. Ordinary termination by the Client before expiry of the minimum term is excluded.
10.2
Contracts for ongoing services (e.g., social media management, consulting, maintenance) without a fixed minimum term are concluded for an indefinite period and may be terminated by either party with one (1) month’s notice to the end of a calendar month, unless otherwise agreed in writing.
Contracts for ongoing services (e.g., social media management, consulting, maintenance) without a fixed minimum term are concluded for an indefinite period and may be terminated by either party with one (1) month’s notice to the end of a calendar month, unless otherwise agreed in writing.
10.3
The right to terminate the contract for good cause (“extraordinary termination”) remains unaffected. Good cause exists in particular if:
The right to terminate the contract for good cause (“extraordinary termination”) remains unaffected. Good cause exists in particular if:
- (a) one party materially breaches contractual obligations and fails to remedy such breach within a reasonable period after written notice;
- (b) insolvency proceedings are opened or rejected due to lack of assets;
- (c) the Client is in default of payment for more than two (2) consecutive months or two (2) consecutive invoices.
10.4
In the event of extraordinary termination by Step V Studio due to payment default under 10.3(c), Step V Studio is entitled to immediately demand payment of all outstanding fees for the entire originally agreed contract term, less any expenses saved. The right to claim further damages remains unaffected.
In the event of extraordinary termination by Step V Studio due to payment default under 10.3(c), Step V Studio is entitled to immediately demand payment of all outstanding fees for the entire originally agreed contract term, less any expenses saved. The right to claim further damages remains unaffected.
10.5
Upon termination of the contract, the Client must immediately return or destroy all confidential information and materials received from Step V Studio, unless retention is required by law.
Upon termination of the contract, the Client must immediately return or destroy all confidential information and materials received from Step V Studio, unless retention is required by law.
10.6
The rights to use deliverables already paid for remain unaffected by termination, unless otherwise agreed in writing or unless the termination is due to a material breach by the Client.
The rights to use deliverables already paid for remain unaffected by termination, unless otherwise agreed in writing or unless the termination is due to a material breach by the Client.
10.7
Contracts for ongoing or long-term services (e.g., campaigns, social media management, consulting) with a minimum contract term may be terminated by either party with three (3) months’ notice prior to the end of the agreed term, unless otherwise specified. During the initial probationary period of three (3) months, either party may terminate with one (1) month’s notice. Ordinary termination by the Client before expiry of the minimum term is excluded, except during the probationary period.
Contracts for ongoing or long-term services (e.g., campaigns, social media management, consulting) with a minimum contract term may be terminated by either party with three (3) months’ notice prior to the end of the agreed term, unless otherwise specified. During the initial probationary period of three (3) months, either party may terminate with one (1) month’s notice. Ordinary termination by the Client before expiry of the minimum term is excluded, except during the probationary period.
10.8
The right to extraordinary termination for good cause remains unaffected.
The right to extraordinary termination for good cause remains unaffected.
11. Final Provisions
11.1
These GTC and all contracts between Step V Studio and the Client are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, mandatory consumer protection regulations of their country of residence remain unaffected.
These GTC and all contracts between Step V Studio and the Client are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, mandatory consumer protection regulations of their country of residence remain unaffected.
11.2
If the Client is a merchant, a legal entity under public law, or a special fund under public law, or has no general place of jurisdiction in Germany, the exclusive place of jurisdiction for all disputes arising from or in connection with the contractual relationship is Rastatt, Germany.
If the Client is a merchant, a legal entity under public law, or a special fund under public law, or has no general place of jurisdiction in Germany, the exclusive place of jurisdiction for all disputes arising from or in connection with the contractual relationship is Rastatt, Germany.
11.3
The place of performance for all obligations arising from the contractual relationship is the registered office of Step V Studio, unless otherwise agreed in writing.
The place of performance for all obligations arising from the contractual relationship is the registered office of Step V Studio, unless otherwise agreed in writing.
11.4
Should any provision of these GTC or of the individual contract be or become wholly or partially invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that most closely reflects the original intent, both legally and economically. This shall also apply in the event of any contractual gap that was not recognized by the parties at the time of contract conclusion.
Should any provision of these GTC or of the individual contract be or become wholly or partially invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that most closely reflects the original intent, both legally and economically. This shall also apply in the event of any contractual gap that was not recognized by the parties at the time of contract conclusion.
11.5
The invalidity or unenforceability of any provision shall not affect the validity of the remaining provisions or these Terms and Conditions as a whole.
The invalidity or unenforceability of any provision shall not affect the validity of the remaining provisions or these Terms and Conditions as a whole.
11.6
Any side agreements, amendments, or changes to these GTC or to the individual contract, including this written form clause, must be made in writing. Email or electronic form is sufficient unless otherwise required by law. This also applies to any waiver of the written form requirement itself.
Any side agreements, amendments, or changes to these GTC or to the individual contract, including this written form clause, must be made in writing. Email or electronic form is sufficient unless otherwise required by law. This also applies to any waiver of the written form requirement itself.
11.7
The Client may not assign or transfer any rights or obligations arising from the contractual relationship to third parties without the prior written consent of Step V Studio.
The Client may not assign or transfer any rights or obligations arising from the contractual relationship to third parties without the prior written consent of Step V Studio.
© 2025 Vasilii Gurev – Step V Studio, Rödereckring 83, 76437 Rastatt
